Springer Nature Support
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What is "MyPublication" service and how can I benefit from it?
Which communications should I expect?
What is Open Choice?
Is it possible to change my Open Choice order?
When/How will I have to pay the APC?
Which currency will I be charged in?
What is Compact?
Who is eligible for APC coverage under a Compact agreement?
How do I indicate I want to publish my article open access and that I am eligible for APC coverage under a Compact agreement?
I believe I am eligible for APC coverage under a Compact agreement but did not order Open Choice during the MyPublication process.
MyPublication states “Your article is currently being checked for its eligibility” and does not let me proceed.
What happens if my institution rejects my article for APC coverage under their Compact agreement?
How do I order colour figures and can I change my order?
When/How will I have to pay for colour figures?
Offprints and posters
How do I order offprints/posters and can I change my order?
When/How will I have to pay for offprints/posters and when will I receive them?
Funding and copyright
What if I am not allowed to retain/transfer copyright?
My NIH Grant number is not accepted. What do I do?