A download is deducted from a Deposit Account when a user accesses the full-text view or downloads an article or chapter during a session. An article or chapter downloaded more than once during the same session will only be counted as a single charge on the deposit. If a user downloads the same article or chapter in different sessions the deposit will be deducted once per each session respectively.
A Session is a token stored as a cookie in the browser. It is created when the user:
- comes to SpringerLink for the first time
- was inactive for more than 30 minutes and then resumed activity
- closed or quit the browser and starts a new browsing session
- uses a different browser
- logs out or logs in with personal credentials
If a user selects the option to download an entire book the deposit account will be charged at a maximum of 7 downloads for that download. A book with fewer chapters than the maximum will be charged for the exact number of chapters.
Articles or Chapters that are available through Deposit Account do not display the full-text automatically. The user has to take further action to view the full-text or download the PDF for a download to count.
Note: The time zone used in deposit download reports will display as GMT (Greenwich Mean Time).