We have purchased a Site Licence. How do I activate online access?

Please click here.

Please choose from the following two options depending on whether your institution already has an account on nature.com or not:

1) Your institution does not have an account on nature.com

If you are setting up your account for the first time, click on ‘Register Now’ and follow the instructions on each page. Please note that you should enter your License ID in full. Once you have completed the registration process, you will receive a confirmation email.

2) Your institution does have an account on nature.com

If you already have an account with NPG, then enter your site administrator username and password. Once you have entered your details, click on the ‘Licenses’ tab to add your License ID. If at any point you need assistance, please contact our customer service and technical support department using the contact details below.

Please enter the IP addresses in the following manner:

Single address (proxy server): e.g.

As follows:


For consecutive ranges of addresses: e.g. - or 123.123.123-124.*

As follows:


For Customer Service and Technical Support you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here

Or, you may use the relevant details below:

UK/Rest of World: email - institutions@nature.com, tel: +44 (0)207 014 4113

USA: email - institutions@us.nature.com, tel: +1 800 221 2123

Japan: email - japan.os@springernature.com, tel: +81 3 4533 8090 (Tokyo)

Greater China, Mongolia, Oceania, South Korea & Southeast Asia: email - asia.os@springernature.com, tel: +86 21 2422 5007 (Shanghai)

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