I have paid for a subscription but I have questions about the amount I have been charged. Who should I contact?

If you need confirmation of payment or you have any questions regarding the amount paid for a subscription please contact us immediately. Please provide your name, Customer ID, type of subscription and title of the journal in question.

If you require further assistance, please contact our Customer Service team at customerservice@springernature.com. If you would rather call your local Customer Service team, their phone numbers are available here.

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