We accept credit card payments (MasterCard, Visa, American Express) or PayPal. If you pay with a credit card or PayPal and your local currency is not one of those listed below the amount will be converted by your bank or credit card issuer automatically. The currency in which your order is billed depends on the invoice address:
- Customers from North and Latin America will be billed in US Dollars (USD).
- Customers from Great Britain are billed in Pounds Sterling (GBP).
- Customers from Switzerland are billed in Swiss Francs (CHF).
- Customers from Europe, Africa, Asia/Pacific will be billed in Euros (EUR).
Pre-publication orders and back orders can be ordered via our customer service team. A proforma invoice will be provided by email upon the publication of the book. Please note that eBooks cannot be pre-ordered.
If you wish to pay by credit card and have received an invoice/proforma invoice from us, please request a secure credit card link to submit the payment.
For our ROW customers, to request a secure credit card link, please send an email to firstname.lastname@example.org and provide your proforma invoice no.
For our Americas customers, to request a secure credit card link for a proforma invoice, please send an email to email@example.com For a secure credit card link to pay for an invoice, please send an email to firstname.lastname@example.org.
The credit card link details will appear on the invoice/proforma invoice. Please do not email us your credit card details.
If you wish to pay via bank/wire transfer, please add your invoice/proforma invoice number, or customer number as a reference on the bank/wire transfer details so our Accounting Department can match the payment to your order.
If you wish to pay by check; please remit the check payment with a copy of the invoice/proforma invoice to the address shown in the "remittance to" section. This information is listed at the bottom of the invoice. Note: All Canadian check payments of less that $500 USD must be drawn from a US Bank.
If you require further assistance, please contact our Customer Service team 24 hours a day, 7 days a week at email@example.com. If you would rather call your local Customer Service team, their phone numbers are available here.