How to enter your address data

  • Please check your address data for typos. We verify the validity of the entered address.
  • Please do not use special characters in your address.
  • Please ensure that you entered the right data in the input field (e.g. did you enter the postal code in the correct field?)
  • If you still can't create your address, please send a screenshot to customerservice@springernature.com with the issue you have incurred.

Note: Customers based in the Netherlands or Great Britain: 

  • If you receive the below standing error message during the address entering process, it is likely that the format of the entered zip code is incorrect:


  • Verify that the zip code has been entered including all spaces and refresh the page.
  • If the error message persists, kindly contact customerservice@springernature.com.

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