If you wish to unsubscribe from direct mail postal campaigns or email marketing, please email customerservice@springernature.com with the following information to enable us to action your request as efficiently as possible:
Please provide your full name, email address and delivery address.
Any details you can share about a recent mailing such as the journal name, offer details, a scan of the mailing label, or an email campaign will help us identify the source list and update our records as quickly as possible.
To help us process your request to unsubscribe from unwanted mailings, please include the following information:
- Confirm whether you have already tried using the unsubscribe link located at the bottom of our emails.
- Provide an example of the unwanted mailing you received.
- Specify whether you want to be removed from all mailings or only certain ones. If only certain mailings, please indicate which you want to stop or which you prefer to continue receiving.
- Confirm whether the unwanted emails are being sent to the address you used to contact us. If they are being sent to a different address, please provide that email and explain your association with it.