Customer ID not recognized

Make sure you enter your Customer ID when setting up online access. A Customer ID is unique and covers all of your Nature Portfolio subscriptions.

Whether you subscribe to one, two or ten Nature Portfolio titles, you will only ever have one Customer ID.

If it is not being recognized, then you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.

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