Most Palgrave Macmillan subscriptions run on a calendar year. Online access expires on 31 December. All volumes that do not run through Jan-Dec will end on the last day of the relevant month.
If you require further assistance you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.
For Nature journals the online subscription will last for 364 days from the date access is granted