Customers located in Rest of World, renewal notices are sent about 3-4 months prior to the subscription end date; these renewal notices are sent with a Proforma-Invoice.
DACH customers (customers based in Germany, Austria and Switzerland); a non-canceled subscription will be renewed with an invoice 4 weeks prior to the expiration date
This is to ensure that there will be no break in service to our subscribers. If you do not receive it please check your SPAM folder or make '@Springernature.com' a safe sender.
If you have any queries regarding your renewal notice, please contact us via e-mail at: firstname.lastname@example.org; or, if you would rather call your local Customer Service team, their phone numbers are available here.