Help and Support
- Springer Nature Products
- Changes to springer.com, palgrave.com and apress.com sites
- eBook formats
- Download / locate your eBook, article, chapter after purchase
- How to enter your address data
- Address entry for company / institution reimbursements
- Credit card payment rejected
- Springer Nature coupon and token codes
- Are any of your titles available in other languages?
- Bulk discounts
- How can I place a book order?
- Book I ordered not available / item out of stock
- Extras/supplementary material information for Springer Nature books
- Book return policy
- What happens after the order has been placed?
- Login not required to browse catalog
- Fixed book price laws
- Payment Options & Currencies
- eBook (PDF or ePub) file concerns
- How to place an order in our Webshop
- Subscribing to Springer and Palgrave journals
- Guest checkout at SpringerLink
- Pre-ordering on SpringerLink