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Support for users of Nature.com
Do I need to be a subscriber to the journal in order to read advance online publication (AOP) articles?
Does Nature Research offer assistance with individual research or study?
What mobile subscription packages are available on the NatureJournals app?
Can I self-archive?
When I attempt to register on the web site I receive an error message. What can I do?
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Site Licence Access
Site License Access Issue Help
Where can I find my Customer ID?
Our patrons are being asked to logon when we should have seamless access via IP address?
Why does our institution’s usage reports show hits on titles that we do not subscribe to?
How do I update my account with a new Customer ID?
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Personal Online Access
How do I find out what my Customer ID number is?
What is a Customer ID?
How do I set up online access to my personal subscription?
I am a personal subscriber to Nature. Why am I unable to access Nature articles from before January 1997?
How can I stop receiving renewal notices?
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Registration \ My Account
What are the benefits of registering on nature.com?
How do I register on the Nature website?
How can I delete my nature.com registration?
How can I update my registered account details?
I have forgotten my password. How can I get a new one?
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I am trying to purchase an article online but receive an error message. What should I do?
I cannot find the article that I am looking for by using the Search Facility. Can you help?
Where are my saved searches in nature.com?
How can I locate articles on nature.com using Search?
What are the optimum operating systems to use when viewing the Nature Research website?
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