Please note our support teams are unable to handle phone enquiries regarding submission status. Please refer to Find submission status of your article / manuscript.
Americas, 02:00 to 19:00 EST Monday to Friday: +1 800 777 4643 (option 2 for books or option 3 for journals)
Rest of World, 07.00 to 00:00 GMT Monday to Friday: +49 6221 345 0 (option 1) or +44 (0)800 260 5666
German language support, 09:00 to 17:00 CET Monday to Friday: +49 6221 345 0 (option 2)
Open Access Support: +44 (0)2031 922 009 (Please ask if any of our Italian, Japanese, Korean or Filipino speaking agents are available if one of these is your preferred language.)
If you would prefer to contact us via email, please utilise the appropriate contact form for your query as documented on Contact Customer Support.